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Case Study

Workers' Compensation

105% increase in cash collections compared to internal team’s outcomes
Aspirion's Services

Partnership Powered by Results

105%

increase in cash collections over 12 mo

90%+

claims success rate across all 50 states

Nationwide

best-in-class client partnerships

RESULT

Transformative Revenue Growth in 12 Months:

  • 105% cash-collection increase achieved within 12 months of Aspirion partnership

Streamlined Operations Through Gap Elimination:

  • Critical process gaps identified and eliminated, dramatically improving operational efficiency and contributing to an over 90% claims success rate across all 50 states, along with best-in-class client partnerships

Maximized Productivity with Strategic Resource Allocation:

  • Internal resources redirected to high-priority revenue cycle initiatives, maximizing team productivity

CHALLENGE

Financial Instability from Cash-Flow Issues and Claims Backlog:

  • Cash-flow issues and a growing claims backlog were affecting the health system’s financial stability

Limited Expertise in Workers’ Compensation Regulations:

  • The internal team had limited expertise in Workers’ Compensation regulations and processes

Resource Constraints in Managing Specialized Claims:

  • Resources were stretched, preventing the hospital from effectively managing specialized claims

SOLUTION

The healthcare organization partnered with Aspirion to capitalize on its industry-leading specialized expertise. The comprehensive approach included:

Expert Fee Schedule Navigation:

  • Optimized reimbursements with state-specific expertise

Intelligent Automation:

  • Aspirion streamlined claims with advanced automation

Real-Time Analytics:

  • Improved workflows with real-time monitoring

Aspirion far exceeded the initial estimated net financial impact they gave us. They have collected more from motor vehicle accidents and workers’ comp than we thought. They also exceeded expectations in their customer service. They are phenomenal and so responsive. They are knowledgeable, and we just really appreciate them. Everything about Aspirion from a staffing perspective is awesome.“

Director, Aspirion Complex Claims Client
July 2024, collected by KLAS Research

About the Provider

  • As a not-for-profit organization serving the West, this healthcare leader has an award-winning medical center at its core, advancing excellence in patient care through a well-integrated network and boasting multiple best-hospital rankings.