What Sets Aspirion Apart as an RCM Company?

The biggest advantage to utilizing a complex claims and denial management partner is the focus they have for these complex reimbursements. As talented as our clients’ revenue cycle management teams may be, they are not commonly equipped with the same approaches, technologies, and extreme focus that we have in these very specialized claims. As such, most hospitals, physician groups, and systems collect only a fraction of their owed reimbursement.

So, we highly recommend finding a healthcare RCM partner for help…but, what sets Aspirion apart from the others?

We provide a real-time window into our revenue recovery performance

Aspirion Intelligence

At Aspirion, we’re not afraid to show you how we’re doing. After all, what gets measured gets done.

Powered by our proprietary technology platform, Aspirion Intelligence delivers real-time performance insights 24/7 so you’ll always know how we’re performing.

Through its real-time visibility into complex claims volume, collections volume, and collection timeliness, you can better understand the forces shaping your complex Revenue Cycle Management performance and act on that knowledge.

We have better-skilled resources

We believe that we have more in-depth industry knowledge and expertise than most. We have an intense focus on protocol setting, performance measures, and training. We even have a proprietary knowledge application that shares best practices with our internal staff. In short, our employees are uniquely advantaged to support our clients better. Further, we retain highly skilled staff; for example, we have over 100 attorneys and more than 30 clinicians on staff.

We invest heavily in contemporary technologies

Our vision is to offer industry-leading innovation and to provide consistently better results than our competition. In short, we offer premium solutions that consistently outperform those of our competitors. We invest heavily in structured data, machine learning, and business intelligence to produce consistently superior results. While others “process” claims, we have a commitment to “learn” from claims.

Unlike many of our competitors, we never attempt to collect money from the patient

In fact, one of our core values is to “help the patient.” As such, if we need to connect with your patients, we can credibly express that we are acting with you on their behalf.

We make our clients better

We are focused on the entire system of reimbursement which includes functions most commonly retained by our clients. Did you know that a very significant portion of reimbursement leakage occurs during initial patient registration? We train your patient access teams to collect information early in the process that will help facilitate improved reimbursement. Moreover, we provide education and thought leadership to our clients and to the industry by producing unique and novel insights to improve results.

We work EVERY claim we take

Some competitors pick only the easiest to work claims or those tied to largest reimbursements. They offer seemingly great value with low contingency rates; but they commonly leave a significant amount of reimbursement left unrecovered. Our commitment is to get you everything we can. If a claim truly is uncollectible, we aspire to return it to you as soon as possible – our proprietary technology is increasingly supporting this approach.

Our Leaders

Miki Kapoor

Miki Kapoor

Interim Chief Executive Officer

Greg Shorten

Greg Shorten

Chief Client Officer

Stacy Gibbons

Stacy Gibbons

Chief Operations Officer

Steve Filchock

Steve Filchock

Chief Technology Officer

Spencer Allee

Spencer Allee

Chief Product Officer

Suzanne Cogan

Suzanne Cogan

President & GM Complex Claims

Jeff Podraza

Jeff Podraza

President & GM Denials Resolution

Stacy Gearhart

Stacy Gearhart

Co-President Clinical Denials

Gloriann Sordo

Gloriann Sordo

Co-President Clinical Denials

Bill Chace

Bill Chace

President & GM Aged Receivables

Lori Lipocky

Lori Lipocky

Senior Vice President Executive Sponsorships

Daria Cruzen

Daria Cruzen

Senior Vice President Finance

Jennifer Shannon

Jennifer Shannon

Vice President Human Resources

Kyle Fischer

Kyle Fischer

General Counsel

Where We Operate

We have one of the broadest Complex Revenue Cycle Management footprints in the US, with clients in 45 of the 50 states and growing…

Our mission is to be our providers’ trusted partner to optimize otherwise challenging reimbursements.

Our vision is to

  • Consistently demonstrate better client results
  • Utilize industry-leading innovation to drive order from chaos
  • Become a recognized thought leader for complex reimbursement and denials management
  • Create a coveted community that inspires our people to achieve their best

Our six core values are

  • Think big, start small, move fast
    We foster a working environment that promotes rapid experimentation and innovation.
  • Do the right thing
    We always act from a basis of integrity for our clients, their patients, and our people.
  • Be your client
    Fully empathize with our clients’ missions and consistently do what is best for them.
  • Help the patient
    We have a responsibility to treat our clients’ patients with the same respect and caring as do they.
  • Choose responsibility
    Enter situations with a belief you can help, a bias for resolution, and avoid a victim’s mindset.
  • Support each other
    Accept accountability for and positively contribute to our community of support and respect for our fellow employees.