Veterans Affairs Claims Management

Resolve Veterans Affairs claims process challenges and increase collections

Boost Resolution of Veterans Affairs Accounts

Veterans Affairs and TRICARE (VA) claims are reliably tedious, time intensive, and complicated. Coupled with typically low reimbursement rates, time- and staff-strapped providers find it difficult and cost-prohibitive to pursue these reimbursements.

Look no further. With a consistent VA success rate of over 90%, Aspirion not only boosts revenue but helps improve the healthcare experience for our nation’s veterans. On average, our established client partners receive reimbursements in 30 days or less for combined Optum, TriWest, CHAMPVA, and Fee Basis claims.  

Aspirion's Services
$56Min cash
100%increase in VA
revenue in 2 years

Struggling with VA claims recovery?
We can help!

Poor Veterans Affairs claims recovery due to staffing roadblocks led leadership to ask Aspirion for help—the results say it all.

Focused and innovative

Our VA team focuses on clean claim submissions and aggressive follow up to reduce days to payment and improve the success rate.

Through our proprietary technology we obtain real-time status updates to combat roadblocks and resolve reimbursement.

Our US-based team includes:

attorneys/legal professionals


claims specialists

Our Approach

Veterans Affairs and TRICARE Claims Resolution

How much revenue is your hospital leaving on the table?

Staff Education & Training

Patient access training is at the core of our services and key to providing excellent service to our nation’s veterans. We educate and train client teams on VA eligibility, COB, authorization requirements, ER notification compliance, verification methods, and more.

Investigation & Notification

We identify all potential payers for each account, including first-party automobile coverages (medical payments and personal injury protection), health insurance, and auto liability insurance—ensuring the VA is notified within 72 hours of the start of emergency care.

Prescriptive Implementation

Our prescriptive implementation approach is grounded in 4 key milestones and tailored to your specific needs, with all tasks having single accountable ownership.

Tech-Enabled Workflow 

We utilize our proprietary claims management system, Compass, developed specifically for complex claims. This system integrates with claims databases and payer portals to create efficiencies that enable us to concentrate on increasing collections.

Dedicated Account Management

As our client, you’ll be supported by a dedicated client success manager who delivers tailored team support including implementation, ongoing training, strategic guidance, and performance reporting.

24-7 Performance Visibility

Our clients gain clear, actionable insights through our Aspirion Intelligence client portal, including 24-7 visibility into VA-TRICARE claims volume, collections volume, as well as collection timeliness.

Aspirion reviews accounts, and they work pretty independently. They are the expert in the areas that they help us with. I have someone here that is a liaison. They communicate with us and give us reports, and I can’t say enough about them.

Sometimes the VA and the automatic liability areas can drag on, and Aspirion really helps us with those. They specialize in the VA, and that helps us tremendously because I don’t have someone here that I can have work strictly with VA clients. In terms of time, Aspirion is a huge help for us. And of course, they do draw in revenue because they are able to work claims and accounts more diligently than we are able to because of the volume that we do.

Aspirion Complex Claims Client

Manager (Source: KLAS Research Client Commentary)

Contact Us

Find out how Aspirion’s Veterans Affairs / TRICARE Claims Management services will resolve Veterans Administration process challenges and increase your collections.

Supplemental Resources

White Paper icon

As more veterans become eligible for community care, more dollars are at risk, learn how to increase VA claims revenue.

Service Summary icon

Learn how to resolve VA process challenges and increase your collections.

Case Study icon

Learn how Monument Health increased its VA revenue by 100% despite Covid-19 challenges.