Partnership Powered by Results
221%
increase in MVA revenue in first 6 months
$3.2M
collected from MVA payers alone
100%
same-day identification of accident claims with work begun before coding
RESULT
Massive Revenue Growth:
- Achieved a 221% revenue increase from auto payers within six months
Significant Collections Boost:
- Raised collections from $996K to $3.2M from MVA payers alone
Enhanced Operational Efficiencies:
- Improved workflows for hospital teams, attorneys, and adjusters through best-practice training, contributing to 100% same-day identification of accident claims with work begun before coding
CHALLENGE
MVA Identification Struggles:
- Difficulty identifying MVA accounts in the emergency department
Challenges in Account Tracking:
- Inability to track accounts across hospital, physician, and ambulance EMRs
EMR Handling Limitations:
- Standard EMRs failed to meet MVA-specific billing needs
Processing Inefficiencies:
- Lack of simultaneous processing for all bills caused delays
SOLUTION
Aspirion implemented a comprehensive approach to address MVA claim challenges:
Improved Registration Processes:
- Aspirion provided training to patient access teams, enhancing registration and claim workflows
Comprehensive Billing Management:
- Took over billing, consolidating service line and EMR data to prevent oversights
Streamlined Operations:
- Created efficiencies that boosted revenue and improved workflows for hospitals, attorneys, adjusters, and patients
“Aspirion is efficient. The team sends me weekly reports that I then review for the next action. They respond quickly when I have additional questions or follow-up questions. Responding quickly and honestly is what I need and what the firm does. I would tell a peer or friend asking about the product that there is good feedback from Aspirion on questions and concerns. Their knowledge is very specific. I would not be able to ask my team in the motor vehicle accident (MVA) claims area anything about any other kind of claim. However, if I tell my team a specific thing about an MVA claim, they are all over it. They are very knowledgeable in their specific accounts.”
About the Provider
A nationally recognized not-for-profit healthcare system, this organization delivers a comprehensive range of acute and preventive services across a network of regional hospitals. From surgical and ambulatory care to emergency services, the system is designed to address the full spectrum of patient needs—combining clinical depth with broad geographic reach. As a multi-facility organization, it brings together specialized expertise and coordinated resources to serve communities with high-quality, accessible care.