Partnership Powered by Results
221%
increase in MVA revenue in first 6 months
$3.2M
collected from MVA payers alone
100%
same-day identification of accident claims with work begun before coding
RESULT
Massive Revenue Growth:
- Achieved a 221% revenue increase from auto payers within six months
Significant Collections Boost:
- Raised collections from $996K to $3.2M from MVA payers alone
Enhanced Operational Efficiencies:
- Improved workflows for hospital teams, attorneys, and adjusters through best-practice training, contributing to 100% same-day identification of accident claims with work begun before coding
CHALLENGE
MVA Identification Struggles:
- Difficulty identifying MVA accounts in the emergency department
Challenges in Account Tracking:
- Inability to track accounts across hospital, physician, and ambulance EMRs
EMR Handling Limitations:
- Standard EMRs failed to meet MVA-specific billing needs
Processing Inefficiencies:
- Lack of simultaneous processing for all bills caused delays
SOLUTION
Aspirion implemented a comprehensive approach to address MVA claim challenges:
Improved Registration Processes:
- Aspirion provided training to patient access teams, enhancing registration and claim workflows
Comprehensive Billing Management:
- Took over billing, consolidating service line and EMR data to prevent oversights
Streamlined Operations:
- Created efficiencies that boosted revenue and improved workflows for hospitals, attorneys, adjusters, and patients
“Aspirion is efficient. The team sends me weekly reports that I then review for the next action. They respond quickly when I have additional questions or follow-up questions. Responding quickly and honestly is what I need and what the firm does. I would tell a peer or friend asking about the product that there is good feedback from Aspirion on questions and concerns. Their knowledge is very specific. I would not be able to ask my team in the motor vehicle accident (MVA) claims area anything about any other kind of claim. However, if I tell my team a specific thing about an MVA claim, they are all over it. They are very knowledgeable in their specific accounts.”
About the Provider
- This nationally recognized multi-facility, not-for-profit healthcare system
- This system provides acute and preventive services, including surgical, ambulatory, and emergency care, across its network of regional hospitals