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Case Study

Denials Management

Over $53 million recovered in overturned clinical denials
Aspirion's Services

Partnership Powered by Results

$53M+

recovered in overturned clinical denials

100%

successful recovery of $74K claim

40%

expected reimbursement yield increase

RESULT

Specialized Appeals Expertise: 

  • Leveraged in-depth knowledge to navigate complex claims processes and secured over $53 million in disputed claims, contributing to a 40% expected reimbursement yield increase

Successful High-Value Recovery:

  • Achieved 100% recovery of a $74K+ claim for an innovative cardiac device

Pioneering Coverage Precedent:

  • Established precedent for the coverage of emerging medical technologies

CHALLENGE

Navigating Complex Denials:

  • Faced clinical denials for new medical technologies labeled as “experimental”

Challenging Appeal Processes:

  • Required multiple appeal levels, including Administrative Law Judge hearings

High-Stakes Impact:

  • Excessive denials put critical patient care and reimbursement at risk

SOLUTION

The solution required clinical, legal, and administrative expertise to navigate the complex appeals process. Aspirion addressed the denials by taking these steps:

In-Depth Clinical and Regulatory Analysis:

  • Collaborated with physicians and legal counsel to prove the medical necessity of denied treatments

Exhaustive Appeals Management:

  • Pursued all appeal levels, including Administrative Law Judge hearings

Evidence-Based Arguments:

  • Partnered with the device manufacturer to create appeals using clinical data, medical literature, FDA evaluations, and Medicare criteria

“We have an incredible rate with Aspirion. The firm definitely doesn’t nickel-and-dime us for anything. The rate is simply the percentage that I have negotiated. Aspirion’s rate is the best and lowest percentage rate of all of our other vendors. Aspirion has done an incredible job for us. If the firm were to ask to use me as a reference, I certainly would be happy to do that for them. I could not say a bad thing about Aspirion.”

VP/Other Executive, Denials Management Client
April 2024, collected by KLAS Research

About the Provider

Spanning two acute care hospitals and more than 130 sites of care across the Mid-Atlantic region, this healthcare system delivers a broad range of clinical, educational, preventive, and social programs. Its nearly 12,000 team members support an ecosystem that includes fitness and occupational health centers as well as hospice care.